Do AJ floor protectors come with a warranty?
Yes. All AJ floor protectors come with a limited (3)
Where can I learn about the different safety ratings for your products?
You can learn about the UL1618-2009 Standard, as well as
What if I drop a heavy object on the floor pad and it cracks the ceramic tile?
Don’t worry, as long as the tile is not loose
What if I need a floor protector with a higher “R” value than what is available to you by a floor protection manufacturer.
Most manufacturers can custom build a floor protector to your
What if the heating appliance has no manual or is older and had no information of floor protection requirements?
Only use a thermal floor protector with a high “R”
How do I know if I need an Ember or Thermal hearth pad?
Open your stove instruction manual to the floor protection section.
